It’s not because you’re sending too many emails.
“People today, they don’t leave organizations because they receive too many communications. They leave because they don’t really feel connected.”
That’s how David Swissman, enterprise account executive at Interact, put it during a recent Tech Talk at Ragan’s Employee Experience Conference. It’s a gap felt most by deskless and frontline workers: the people on warehouse floors and factory lines who often make up the majority of a company’s workforce, yet have the least access to what’s happening inside it.
Here’s a look at how organizations can help close that gap:
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