Google and DocMorris announce digital health experience partnership

From understanding symptoms to managing prescriptions, navigating healthcare isn’t always straightforward. Technology can help make it simpler and more personal. That’s why we’re partnering with DocMorris, one of Europe’s leading online pharmacies, to help build a more intuitive and supportive digital health experience.

We’re using our technology to support DocMorris in their AI-first transformation, with the goal of creating a true digital health companion for millions of people together. This means combining DocMorris’ deep healthcare and pharmaceutical expertise with a range of Google’s tools – from the AI capabilities in our Gemini models and the secure foundation of Google Cloud to the helpfulness of Google Ads and Google for Health.

Making healthcare easier, from start to finish

Our work will focus on making everyday health needs simpler and more accessible. Key areas will include:

• A personal health guide: Using our AI tools, DocMorris is developing a digital companion to help people get support and assistance all the way from symptom onset to redeeming an e-prescription.
• A helpful online pharmacy: Conversational AI will help make the online pharmacy shopping experience more intuitive and personalized for DocMorris’ 11 million active customers.
• A secure and private experience by design: DocMorris is migrating its infrastructure to Google Cloud. This ensures that personal health data is processed securely within EU data centers, meeting leading security standards, while giving DocMorris full control over its data.

“At its core, our transformation is all about the patient,” says Walter Hess, CEO of DocMorris. “By using Google’s world-class AI infrastructure, we are giving individuals direct, secure access to their own health journeys through a personalized and intuitive experience. We have intentionally chosen Google as our partner because they enable us to maintain full digital sovereignty while meeting the highest requirements for data privacy and security.”

We believe technology can play a powerful role in making healthcare more accessible. We look forward to continuing our work with DocMorris to help build the future of digital health together.