It’s not every day you see hell break loose—literally and digitally. Activision Blizzard’s mobile title Diablo Immortal just kicked off its “Dark Rebirth” event, and with it, they unleashed a set of promotional images. But wait, the fiery twist? Those haunting visuals weren’t drawn by human hands. They were conjured up by artificial intelligence.
According to Windows Central, Activision Blizzard King (ABK) used generative AI to create the event’s promo art. A tweet from the official Diablo Immortal account shared eerie, gothic images with the hashtag #DiabloImmortal and a note that they were “crafted with AI.” It didn’t take long for fans to unsheathe their digital pitchforks.
And honestly? Can you blame them?
Let’s talk about the mood in the community. On X (formerly Twitter), some players felt the artwork looked “off”—oversized fingers, unnatural poses, classic hallmarks of AI imagery. One user commented, “This doesn’t honor the artistry Diablo was built on. You can’t auto-generate soul.” Another called it a “slap in the face” to professional artists who’ve contributed to the franchise’s iconic visual legacy.
The outrage wasn’t just about aesthetics—it was personal. Blizzard has long prided itself on high-fidelity, hand-crafted design work. Think of the painted cinematics of Diablo III, or the grimy, gore-soaked dungeons of Diablo II. It’s what made Diablo… Diablo. So, seeing a chunk of promotional material made by a machine instead of artists? That hit a nerve.
This move feels especially tone-deaf in the current climate. Just last year, Ubisoft stirred controversy by developing AI tools for writing NPC dialogue. That announcement sparked heated debates across gaming forums about job displacement and creative quality. The fear is real: are corporations prioritizing profit over craft?
And let’s not forget the elephant-sized demon in the room—Blizzard did recently go through waves of layoffs, including from creative departments. As Kotaku reported earlier this year, Microsoft cut nearly 1,900 jobs from its gaming division, impacting Blizzard’s teams directly. When fans now see AI replacing humans in promotional content, the optics aren’t just bad—they’re infernal.
Meanwhile, critics are pointing out the irony of using AI for a franchise that has always thrived on atmosphere, lore, and artistry. AI might be fast, sure, but it doesn’t bleed passion—or nightmares—into the canvas. You can’t code in that grit.
Adding salt to the wound, Forbes recently highlighted how generative AI, while flashy, often falls short in capturing the nuance and detail demanded in high-end game production. And let’s face it—fans can tell. They always can.
So, what’s Blizzard’s play here? Maybe they saw it as an experiment. Maybe it was a budget-saving measure. Or maybe, they’re trying to gauge how far they can push the AI envelope before the backlash outweighs the benefits.
For some fans, though, this may already be a step too far. As The Verge explored earlier this year, the ethics of using AI in creative industries is a tangled web, and companies that ignore the nuance risk losing the trust of their most loyal followers.
At the end of the day, people don’t fall in love with AI—they fall in love with stories, with characters, with the blood, sweat, and human weirdness that makes worlds come alive. And when Diablo fans stare into the abyss of AI-generated fire and brimstone… they don’t see hell. They just see shortcuts.