The following is a joint announcement by the MIT Schwarzman College of Computing and IBM.IBM and MIT today announced the...

Summary AI agents for cross-channel engagement are autonomous systems that unify customer data, choose the best channel and timing for...

Key takeaways:Start where the impact is obvious. Go after use cases like readmissions or missed follow-ups, where acting early actually...

Tom DeWitt is the Founder of the XMGlobal Collaborative and co-author of the book “The Customer Excellence Enterprise” by Stephen...

It just got easier to turn your best ideas into downloadable and ready-to-share files. With just a prompt, Gemini can...

If you’re running a free-to-play mobile game, here’s a number worth sitting with: somewhere between 95 and 98 percent of...

There’s something instantly nostalgic about The Price is Right – the excitement, the energy, the “come on down!” moment that...

Texas Instruments graphing calculators have helped many a student with algebra, pre-calculus and upside-down anatomical slang. Now, the company is...

Researchers at Meta’s FAIR lab have released NeuralSet, a Python framework designed to eliminate one of the most persistent bottlenecks...

Birkenstock, the German brand renowned for footwear, sleep systems, and natural cosmetics, extends its holistic approach to foot care by...