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Home Social Media Management

Why We’re Investing in Social Listening

Josh by Josh
May 29, 2025
in Social Media Management
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As CEO of Agorapulse, I’m excited to announce our acquisition of Mention, a pioneer in social listening technology. Mention by Agorapulse marks a major step forward in our mission to empower social media managers and marketers with tools to better understand and manage their online presence.

Our team speaks with hundreds of social media marketers every day. One thing we keep hearing is the growing demand for deeper, broader social listening capabilities. This acquisition is our strategic investment in richer, real-time insights into the conversations that shape social media strategy on a daily basis.

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Why Social Listening Matters More Than Ever

Social listening gives marketers an opportunity to hear firsthand what’s being said about their brand, competitors, and the market.

With social listening, you can:

  • Spot emerging trends by tracking relevant topics in your industry. Adapt your content strategy based on the topics that matter most to you, then join the conversation at the right moment.
  • Track brand mentions and receive real-time alerts when people talk about your brand. Those insights help you respond quickly to customer feedback, join relevant conversations, and quickly address negative feedback.
  • Monitor competitor activity to understand how people perceive them and track how often they’re mentioned. Use this competitive intelligence to identify gaps and opportunities in your own content strategy.
  • Gauge audience sentiment and brand health. With a clearer picture of how your audience perceives your brand, you can adjust tone and messaging, step in when negative sentiment rises, and amplify positive sentiment to boost brand perception.

agorapulse social listening

These insights give marketers the information they need to make data-driven decisions. Social listening is no longer optional. It’s essential for brands that want to stay ahead of the curve.

Mention by Agorapulse Provides Even Better Social Listening Data

Agorapulse and Mention share more than French roots—we share a global customer base and a dedication to building tools that deliver real value to social media professionals.

Our teams have consistently driven innovation in complementary areas. Agorapulse’s strengths in publishing, engagement, and reporting perfectly complement Mention’s expertise. As a niche leader in social listening, they offered advanced technology to monitor brand mentions, track competitors, and uncover trends in real time.

Building on our existing social listening features and expertise, the Mention team’s specialized knowledge will help our customers get more value and gain deeper insights from our listening tool. Richer data means marketers can be more proactive, strategic, and engaged with conversations happening across social networks and beyond.

Agorapulse is Building for What’s Next

More than just strengthening our social listening expertise, Mention by Agorapulse reflects our commitment to evolving with the market and our customers. As social media continues to evolve, so do we.

I’m incredibly proud of both teams who have made this acquisition possible. It’s a continuation of work we started when Agorapulse was founded: empowering marketers to simplify their social media management and gain a deeper understanding of their online presence.

Social media management is about more than posting content. That’s why we’ll keep building tools that help marketers create meaningful connections with their audience, grounded in deep understanding and data-driven strategy.

Ready to unlock the social listening insights that will transform your social strategy? Request a demo of Agorapulse.

Mention by Agorapulse: Why We’re Investing in Social Listening



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