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We’re excited to share that MoEngage has been named “Customers’ Choice” Vendor in the latest Gartner Peer Insights
Voice of the Customer: Multichannel Marketing Hubs Report!
MoEngage is one of the two vendors recognized as a “Customers’ Choice” vendor in the 2025 report, which indicates that overall reviewer scores meet or exceed the market average for user interest & adoption, and overall experience.
This is the second time we’ve featured in the report after the recognition in 2022. We believe MoEngage’s inclusion in the report validates the readiness and ease of use of the MoEngage platform for enterprise use cases.
Top Ratings That Speak Volumes
We’re also thrilled to see the testimonials we’ve received from our customers, with 92% of respondents willing to recommend MoEngage (as of January 2025, out of 36 reviews). Here’s what our customers have to say about MoEngage:
*Reviews have been edited to account for errors and readability.
*Reviews have been edited to account for errors and readability.
Empowering Consumer Brands with AI
Our advanced AI features empower you to adapt and respond to ever-changing customer expectations. Using MoEngage, marketers can combine the powerful predictive capabilities of Sherpa AI with the generative capabilities of Merlin AI to cut through the clutter with razor-sharp strategies and relatable creatives and copies. We’re here to ensure you can keep up and stay ahead of the game.
Our Commitment to Your Success
Today, MoEngage is among the top multi-channel marketing and customer engagement vendors evaluated by enterprise consumer brands, alongside Adobe, Salesforce Marketing Cloud, and others.
We take pride in being customer-obsessed. From easy contracting processes to smooth migrations and ongoing support, we work hard to be the vendor you can trust. Our constant aim is to ensure your experience with us is seamless and that you feel supported every step of the way.
Thank you to our customers who have shared their experiences and insights. Your feedback helps us refine our products and services continuously. Together, let’s keep innovating and pushing the boundaries for multichannel customer engagement.
About Gartner Peer Insights()
Gartner Peer Insights() “Voice of the Customer” report consolidates verified customer reviews on its Peer Insights portal and categorizes vendors based on User Interest and Adoption, and Overall Experience.
Gartner, Peer Insights, and The Gartner Peer Insights Customers’ Choice badge are trademarks of Gartner, Inc., and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content, nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
References:
- Gartner, Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs, Peer Contributors, 13 May 2025.
- Gartner, Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs, Peer Contributors, 21 December 2022.
The post Exciting News: MoEngage Named a “Customers’ Choice” Vendor in the Gartner Peer Insights(™) Voice of the Customer: Multichannel Marketing Hubs Report! appeared first on MoEngage.
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