Many users on X (formerly Twitter) are encountering issues with the app’s age verification system.
It’s required in certain regions due to laws like the UK’s Online Safety Act and similar regulations.
This often results in pop-ups demanding verification via selfie, ID upload, or other methods.
However, it led to endless loops, blank screens, rejected valid documents, or unreachable pages.
In this quick guide, you’ll learn how to fix the age verification not working problem on X (Twitter) on Android or iOS devices.
How to Fix Age Verification Not Working on X (Twitter)
To fix the age verification not working on X (Twitter), you can try connecting to a VPN or tapping and holding a video to view it.
You can also try adding or changing your birthday on the app or enabling the “Display media that may contain sensitive content” option.
Fix 1: Use a VPN
- Force close the Twitter app or browser tab on your device (important).
- Download ProtonVPN (free version) on Windows, iOS, or Android.
- Sign up, log in, and connect to a free VPN like Singapore or Japan.
- Open the Twitter mobile app or desktop app.
- The age verification feature is fixed!
Fix 2: Tap and hold the video
- Open the X app on your mobile device.
- Scroll to the specific video in the feed.
- Tap and hold (long-press) the video and it will be visible!
Fix 3: Add or change your birthday
- Open the X app on your mobile device.
- Tap on your profile picture and select “Profile”.
- Tap on the pencil icon on the top right corner.
- Select “Birth date” and change your birthday so that you’re 18 years old or above.
Fix 4: Display media that may contain sensitive content
- Open X.com on a browser (e.g. Chrome) on a PC.
- Select “More” on the left sidebar and select “Settings and privacy”.
- Select “Privacy and safety” and select “Content you see”.
- Turn on “Display media that may contain sensitive content”.
Further reading
How to Fix Dark Mode Option Not Showing on X (Twitter)
