Facebook Messenger allows you to connect instantly through text, voice, video calls, and more.
One of its photo sharing features lets you attach images or videos from your device’s camera roll.
Recently, however, many users have reported a “Unable to Load Camera Roll” bug in Messenger.
Tapping to access the gallery results in an error message that prevents photo attachments.
In this guide, you’ll learn how to fix the “Unable to load camera roll” error on Facebook Messenger on Android or iPhone.
How to Fix Unable to Load Camera Roll on Messenger
Fix 1: Access your camera then select the photo icon
- Open Messenger and navigate to the chat you want to send a photo/video to.
- Tap on the camera icon to access your camera.
- Tap on the photo icon while on your camera.
- Select the photo/video you want to send and send it!
Fix 2: Select the Google Photos icon
- Open Messenger and navigate to the chat you want to send a photo/video to.
- Tap on the photos icon to access your gallery.
- If it’s empty, tap on the Google Photos icon instead.
- Select the photo/video you want to send and send it!
Further reading
How to Remove Meta AI on Messenger
How to Bypass “Set up a way to access your chat history” on Messenger
