How To Fix Roblox Thinks You’re On Mobile

Does Roblox think that you’re playing on a mobile device instead of a PC?

Roblox mistakenly identifies PCs as mobile devices when they have touchscreens.

Even without active touch input, the client prioritizes mobile UI, disabling PC features.

Many users complained about the glitch online and Roblox is yet to fix it.

In this guide, you’ll learn how to fix the Roblox thinking that you’re on a mobile device but you’re on a PC/laptop issue.

How To Fix Roblox Thinks You’re On Mobile

Fix 1: Disable Windows Pen & Ink

1. Type “services” using the Windows Search bar and open it.
2. Scroll down, look for “Windows Pen & Ink”, and double-click it.
3. Change the “Startup type” to “Disabled”.
4. Select “Apply” and select “OK”.
5. Restart your PC.
6. Launch Roblox and try joining an experience!

Fix 2: Disable HID-compliant touch pad

1. Type “Device Manager” using the Windows Search bar and open it.
2. Expand “Human Interface Devices”.
3. Right-click “HID-complaint touch pad” and select “Disable device”.
4. Launch Roblox and try joining an experience!

Fix 3: Uninstall Roblox and install it from your browser

1. Search for “Installed Apps” using Windows Search and open it.
2. Search for “Roblox”, select the three dots, and select “Uninstall”.
3. Go to roblox.com/download and select “Download”.
4. Launch Roblox, log in, and try joining an experience!

Note: The Microsoft Store version of Roblox optimizes for hybrid touch devices, so you have to uninstall it and reinstall Roblox from the browser instead.

Further reading

How to Fix Roblox Security Threat Detected Error

How to Fix Roblox Error Code 2

How to Fix “Something went wrong” in Roblox