Click Named Top Microsoft Dynamics 365 Marketing Automation

Summary: Click has been named the Microsoft Dynamics 365 Marketing Automation Company of the Year 2025 by CIOReview, recognizing its leadership in native Dynamics 365 integration and marketing automation excellence.

Awarded by an expert panel of C-level executives, industry leaders, and CIOReview editors, this award acknowledges Click’s customer trust, and high industry standing. Click distinguished itself through numerous customer nominations and a comprehensive evaluation of its impact on marketing automation for businesses using Microsoft Dynamics 365.

Read CIOReview’s official announcement here: Click named Microsoft Dynamics 265 Marketing Automation company of the year 2025

Why Click Won

Click’s platform bridges the infamous adoption gap faced by organizations using automation tools, transforming disjointed processes into unified action. Providing native integration within Dynamics 365, Click offers marketing teams a single source of truth, streamlines data management, and eliminates the cost and friction of external middleware. This integration promotes better sales-marketing collaboration, accurate lead qualification, and seamless campaign handoff.

Click further stands out for its human-centered support: each client is assigned a dedicated customer success manager and receives hands-on onboarding, structured playbooks, and ongoing optimization checkpoints. This approach accelerates time-to-value, reduces campaign launch timelines from months to weeks, and ensures marketing goals remain met as business priorities evolve.

Click’s Software Innovations

Click empowers organizations to execute multi-channel campaigns using advanced features:

A recent standout implementation with United Way of the Piedmont (UWP) exemplifies Click’s impact. UWP used Click to modernize its email strategy, escalating outreach and engagement, particularly in crisis and disaster scenarios. In September 2024, UWP sent over 52,000 targeted updates to its network during Hurricane Helene, achieving an average open rate of 39.9% and a click-through rate of 11.4% — well above industry benchmarks. Ongoing newsletter communications consistently see open rates exceeding 35%, driven by enhanced data and segmentation capabilities within Dynamics 365.

The AI-Native Future

Click is advancing marketing automation into the AI-native future by integrating campaign performance metrics into Microsoft’s Copilot ecosystem, laying the groundwork for predictive intelligence and autonomous marketing journeys. By harnessing data across industries and personas, Click aims to enable marketers to anticipate behavior, optimize campaign timing, and personalize communications with greater precision.

As CEO Andrew Jones states, “Backed by over 15 years of experience, we deliver deep marketing expertise and hands-on guidance to help organizations achieve measurable, sustainable growth.”

Conclusion

As marketing becomes increasingly data-driven and AI-powered, Click’s award confirms its leadership in enabling organizations to unlock the true value of automation. The platform’s blend of seamless integration, expert support, and cutting-edge technology is redefining what marketing automation can achieve for businesses of all sizes.

Ready to see what Click can do for you? Get a Demo today!