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Home Account Based Marketing

What It Is, KPIs, and Takeaways

Josh by Josh
August 28, 2025
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What It Is, KPIs, and Takeaways
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Multithreading is often described as a sales technique: build relationships with multiple people in an account to reduce risk and close faster. But by the time sales starts threading, it might already be too late. 

In a world where buying decisions happen by committee—not by individual—multithreading should begin long before the first sales conversation. It should be baked into your early-stage account-based marketing (ABM) demand generation strategy—the top and middle of the funnel—where awareness, interest, and internal alignment are first shaped. 

This article defines what multithreading in sales really means today, and shows how early multithreaded engagement—through aligned sales and marketing efforts—creates stickier campaigns, more resilient pipeline, and fewer single-threaded risks down the road. 

What Is Multithreading in Sales—And Why It Starts Before the Funnel 

Multithreading in sales means building relationships with multiple stakeholders inside a single account, not just relying on one point of contact to champion your solution. Traditionally, these relationships between your organization and your target accounts’ stakeholders develop after a campaign generates a lead or a sales rep begins outreach. But in a modern, full-funnel ABM strategy, sales and marketing need to partner before the funnel to warm up multiple threads at once. That means using early-stage content, ads, and outbound touches to build recognition across different roles—so when the first sales conversation happens, it’s with a group of people who already know your brand. 

When campaigns are designed for shared awareness—not just top-line awareness—you create stronger momentum. Every stakeholder enters the conversation informed, and your sales team has more than one relationship to lean on from day one. 

Buying Committees Are Complex—But Not Random 

Buying groups may be large, but they’re but they’re far from random. Each stakeholder plays a role and evaluates your solution through their own lens: a CFO may prioritize return on investment (ROI), a security lead will look for compliance, a practitioner wants ease of use, and an executive wants strategic fit. Understanding these defined perspectives and your ability to connect with them early can determine whether you win the deal. 

Here’s how the most common roles break down: 

Persona Role  Primary Focus 
Executive Sponsor  Strategic outcomes, business case, ROI, risk mitigation 
IT Leader  Security, integration, scalability, implementation complexity 
Finance  Budget alignment, cost justification, compliance 
Operations  Process improvement, operational efficiency, ease of use 
End Users / Practitioners  Functionality, usability, pain point resolution 
Procurement  Contract terms, vendor comparisons, negotiation 

These roles don’t just evaluate vendors based on their individual priorities—they must ultimately reach consensus around a shared problem, a unified vision for solving it, and a solution they can collectively support. Your demand generation strategy must be designed to influence both the unique goals of each stakeholder and the group’s ability to align around a common decision. 

Multithreading is about addressing each of these perspectives early—before the first meeting—by matching your message to each persona’s priorities. Here’s how that looks:  

  • TOFU example: A finance leader sees your ROI-focused guide promoted on LinkedIn. 
  • MOFU example: A practitioner downloads a detailed product comparison worksheet from your site. 

By targeting multiple roles with tailored content and messaging, you create a network of awareness, rather than a lonely lead. This early, multi-channel engagement ensures that when conversations start, you’re already relevant across the committee. 

Why Multithreaded Engagement Matters for Demand Gen 

Early-stage awareness is one of the most powerful trust-builders you have. If only one person in the buying group knows your brand, you’re effectively invisible when the shortlist is made. But if several stakeholders already recognize your value, you enter that decision room as a pre-vetted, lower-risk choice. 

The best demand gen teams partner with sales to: 

  • Map likely stakeholder paths and decision roles 
  • Create TOFU content tailored to each role’s priorities 
  • Engage each thread via targeted ads, outbound, and social touchpoints 

This kind of multithreaded engagement ensures that when intent spikes, you’re not starting from scratch—you’re capitalizing on awareness that’s already been earned. When executed well, persona-focused campaigns ensure that when an account is ready to buy, your story has already reached every stakeholder who matters. 

Building Multithreaded Campaigns with Sales Alignment 

Waiting for intent data to show heat is reactive. Instead, sales and marketing should work together to create the heat throughout the campaign for their target accounts. 

Aligned, multithreaded campaigns share a few core practices: 

  • Co-create audience segments and persona-specific messaging with sales input 
  • Track engagement at the stakeholder level, not just account-wide 
  • Define TOFU goals per persona—whether that’s brand awareness, self-education, or internal influence 
  • Pair outbound and demand gen strategies and efforts so campaigns feel coordinated and connected 

When outreach is synchronized, stakeholders see consistent messaging that reinforces your value from multiple angles. That alignment accelerates momentum and builds credibility faster. 

Metrics That Matter for Early-Stage Multithreading 

The success of multithreading can be measured well before an opportunity is created. Look for signals that show broad account activation. This includes:  

  • Stakeholder mix: How many distinct roles have engaged with your content? 
  • Depth: How many touches or interactions are happening within each thread? 
  • Velocity: How quickly are new connections forming or sharing information internally? 
  • Sales readiness: Does the sales team have enough context about each stakeholder before the first call? 

These metrics help you track whether your multithreaded approach is creating meaningful engagement that’s likely to translate into stronger pipeline opportunities. 

Visibility at the Account and Persona Level 

In account-based demand generation, it’s not enough to look at performance in aggregate. To truly understand whether you’re influencing buying behavior and progressing opportunities, you need visibility at both the account level and the persona level. 

  • Account-level metrics give you a broad view of which companies are actively engaging, how deep and wide that engagement goes, and where each account sits in the buyer’s journey. Metrics like total engaged contacts, number of job functions represented, engagement across channels, and aggregate intent signals help you assess an account’s overall readiness to buy. 
  • Persona-level metrics help you understand who within the buying group is leaning in—and how. They show whether you’re reaching key decision-makers, how different stakeholders are responding to your messaging, and whether your content resonates with the people who influence final decisions. 

Tracking both levels ensures your strategy is multithreaded, relevant, and aligned to actual buying dynamics. Here are the metrics to look at across channels: 

Channel  Account-Level Metrics  Persona-Level Metrics 
CTV 
  • Video completion rate (VCR)  
Note: Unable to measure at persona-level; account-level only 
Audio 
  • Audio completion rate (ATR) 
Note: Unable to measure at persona-level; account-level only 

 

Content Syndication 
Display 
  • Click-through rates (CTRs) 
  • Conversion actions (downloads, sign-ups) 
LinkedIn 
  • Content interactions (likes, shares, comments) 
  • InMail / email responses 
Owned channels 
  • Funnel stage progression 
  • # cross-channel reach / engagement 
  • Event attendance (webinar, tradeshows, sponsored events, company events, etc.) 
  • Trial or demo interests 

Make Metrics Actionable for Sales 

Sharing engagement data with sales is critical—not just the what, but the who and the why. Contextual insight helps reps prioritize the right accounts and tailor their outreach based on what the buying group cares about. 

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Make sure to include: 

  • Which roles within the account are engaging (e.g., decision-makers vs. influencers) 
  • What content they’ve interacted with and what it signals about their interests 
  • Which topics or themes they’re most active on (which you can determine from intent data or content engagement) 
  • How engagement compares to other in-market accounts 

This insight transforms sales follow-up from cold outreach into informed, relevant, and timely conversations that convert more often—and faster. 

Align Metrics with Strategic Goals 

The metrics you track should tie directly to the overarching demand goals and tactical key performance indicators (KPIs) you defined at the start. Regularly measure progress toward outcomes like: 

  • Stakeholder coverage and depth of buying group engagement 
  • Pipeline influenced or sourced by demand generation efforts 
  • Sales velocity and conversion from MQA to closed-won 

Use these metrics to continuously optimize your strategy. You need to double down on what’s working, and adjust and course-correct where performance lags. 

From Awareness to Activation: Multithreading as a Pipeline Strategy 

The real payoff from early-stage multithreading comes mid-funnel. Sales conversations no longer start cold—multiple stakeholders already know your brand, understand your value, and have seen proof points that matter to them. 

Because blockers have been addressed early, accounts move through the funnel faster and with fewer roadblocks. Early multithreading essentially sets the table for faster, cleaner deal cycles, where sales can focus on refining fit and closing business rather than educating from scratch. 

Key Takeaways: Multithreading Is Not a Late-Stage Fix 

Multithreading isn’t a rescue tactic for deals at risk—it’s a proactive demand gen strategy that should be baked into your ABM efforts before the first campaign launches. This ensures that every role in the buying committee is warmed up, informed, and engaged by the time sales steps in. 

  • It requires sales and marketing alignment before launch. Successful multithreading means sales and marketing work from a shared playbook—agreeing on target accounts, mapping stakeholders, and coordinating outreach well before intent spikes. 
  • It thrives on persona-mapped, role-aware content across channels. Early-stage engagement isn’t one-size-fits-all. Each role needs to see value through their own lens—whether that’s ROI for finance, strategic fit for executives, or usability for practitioners—and they need to encounter it in the channels they use most. 
  • It’s what separates “personalization” from true account-based orchestration. Personalization tailors a message; orchestration ensures that the right sequence of messages reaches the right mix of stakeholders in the right order, building shared awareness that accelerates buying decisions. 

By treating multithreading as an early-stage demand gen discipline, you create the conditions for faster deal cycles, stronger stakeholder consensus, and higher win rates. Don’t wait for a stalled deal to try it—embed it in your ABM strategy from the start. 

Ready to implement multithreading into your ABM strategy? Download the How to Build Early-Stage Demand That Converts into Sales Opportunities Blueprint for a step-by-step framework and contact us to discuss how we can help you start aligning your sales and marketing teams for success.  




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