How “Best Answer” thinking and TopRank Marketing 2.0 can turn smart relationships into growth engines
B2B marketing has never moved faster or felt noisier than now. As GenAI tools crank out oceans of average content, Google’s AI Overviews are stealing clicks, and buying committees now resemble task forces with secret identities instead of known individual decision‑makers.
LinkedIn’s latest forecast predicts 80 % of B2B sales interactions will happen on digital channels by 2025, while Forrester reports that up to 90% of B2B buyers already use generative-AI tools (e.g., ChatGPT, Perplexity) to conduct product research. In an all-digital, AI-led buyer environment, agency partnerships that simply “get stuff done” the same as usual are no longer enough. The B2B brand and agency partnerships that thrive in environments like the present are purposeful and planned, on both sides, to deliver the best answer content experiences, everywhere buyers are looking.
TopRank Marketing 2.0 has evolved towards a strategy‑first platform obsessed with guiding B2B brands to become the best answer for their customers in search, with the most trusted influencers, on social media and amongst their addressable market. On our journey to elevate the relevance, trust and measurable impact of top B2B brands, here are guidelines that will drive greater mutual success between B2B marketing agency and B2B brand.
Why B2B marketing agency relationships still derail (and how to prevent it)
In a past blog post I wrote about four classic agency/brand breakup reasons: leadership change, weak results, strained relationships, and perceived under‑performance. A decade later the themes are mostly the same with the exception of the impact of AI, but the pressure behind them has multiplied:
- AI economics. Compromises in quality for efficiency and perceived cost savings.
- Strategic drift. Goals shift fast; roadmaps need to follow even faster.
- AI expectation gap. Clients want AI efficiency and human creativity; many agencies often default to one or the other.
- Content credibility crisis. Buyers are skeptical of corporate claims. Content optimized with industry Influencer expertise is now mandatory, not simply a “nice to have.”
- Measurement myopia. Boardrooms expect marketing measurement dashboards that connect content across channels to revenue, not just vanity metrics.
There’s a bit of a trend here. Pretty much every point boils down to trust and transparency, which are the same ingredients that power any buying committee decision.
The TopRank Marketing 2.0 partnership model
1. Strategy before tactics and data before that
We start with data: analytics, search, CRM, and our own benchmarks. We get a close look at our client ICP, current marketing situation, competition and goals. From mapping the buyer information journey to identifying the internal metrics that matter most, whether that’s pipeline revenue or community engagement, every deliverable is focused towards those outcomes.
2. Creativity in solution and design
Today’s challenges to stand out require innovative thinking and breaking free of “boring B2B’. Our creative approach is as much about lateral thinking in campaign design as it is in aesthetic and storytelling execution.
3. Influence as a force multiplier
Research from LinkedIn shows that short‑form video featuring trusted industry voices is now the most‑trusted content format for 80 % of B2B buyers. We bake influencers into the brief, not simply as add‑ons at launch.
4. Search + Social + AI visibility
“Best Answer” content is optimized for both traditional SEO and AI discovery, then shared with influencers and on the social networks buyers already trust.
5. Relentless culture of service and ROI
Operational excellence, proactive communication, and a cadence of scheduled relationship health checks keep surprises at bay. Great service + performance and continuous marketing optimization is the winning formula for everyone and inspires renewals, time and time again.
Practical ways we apply “Best Answer” thinking together
- Conduct original research. With our research partner, we design research, collect and analyze data, surface narratives and supporting statistics that create irrefutable relevance for your message.
- Run an AIO Visibility Audit. Identify which high‑value queries trigger Google AI Overviews and whether your brand shows up with accurate messaging.
- Pilot Influencer‑led Video. Short expert takes on video answer a single buying committee question with multiple video output options from LinkedIn Live to native social video to video podcasts to webinar; repurposed to blog, email, and social media.
- Launch a Buying‑Committee Content Hub. Role‑based landing pages that bundle proof (case studies), perspective (thought‑leadership) and tools (ROI or similar calculator).
- Transparent ‘Prompt‑to‑Publish’ Checklist. Every asset, if assisted by AI, goes through human fact‑check, E‑E‑A‑T review, and schema markup before release.
- Schedule Regular “Health Check” Sessions. Our most senior advisors assess service, results, and relationship health to ensure a healthy and productive engagement that is proactive and always moving forward.
The payoff: smarter relationship, better performance, best results
Switching agencies is expensive. Gartner research shows **40 % of complex B2B deals stall because buyer groups can’t reach consensus. The same friction applies internally when a marketing leader must justify another agency pivot. Investing in effective relationship expectations and operating structure upfront saves months of lost momentum later.
Our Account Team leadership is committed to service excellence:
When clients and agencies co‑own marketing strategy, combine the power of original research and creative execution, and ensure every asset is optmized for modern search, credibility and buyer group preferences, they don’t just ship campaigns, they build market leading authority. That’s how you become the best answer, everywhere your buyers look.
If you’re interested in learning more about the TopRank Marketing 2.0 approach, check out our solutions or better yet, let’s have a conversation.
About the author
Lee Odden has been recognized as a top B2B Marketing professional by Forbes, The Economist and the Wall Street Journal. For over 20 years he’s worked with his team at TopRank Marketing to help elevate the B2B marketing industry through creative marketing programs that deliver more authentic, experiential and inclusive content for brands like LinkedIn, Dell and Adobe. Lee is the author of Optimize and has published over 1.4 million words on his agency’s B2B marketing blog. As a trusted marketing thought leader, he has given nearly 300 presentations in 20 different countries on B2B content, search and influencer marketing. When not marketing, Lee is probably running, cooking or traveling.
