We shape good stories through the questions we ask and the structure we use to capture them. In a fundraising campaign, you need more than one good story. You need a framework to help you collect dozens of stories, each unique but all connected.
Why a framework matters
A framework fosters consistency. It ensures that no matter who tells the story—whether a student, staff member, donor, or volunteer—the narrative fits into the larger campaign. It also makes the process easier. Instead of starting from scratch every time, you have a guide to follow.
The role of questions
The heart of a framework is a set of consistent questions. These questions serve as prompts, highlighting personal details and meaningful reflections. The answers will always vary, but the structure remains the same.
For example, you might ask:
- What motivated you to get involved?
- How have you seen this work make a difference?
- What excites you about what comes next?
With these kinds of questions, you get stories rooted in the present mission but shaped by the vision of the future.
Benefits of using consistent prompts
- Ease of collection. Anyone on your team can gather stories with confidence.
- Shared language. Repeated questions help storytellers stay aligned with campaign messaging.
- Comparable stories. You can see themes emerge across answers.
- Flexibility. Different voices shine through, while the campaign message stays intact.
A simple process to start
- Choose three to five core questions that reflect your campaign’s vision.
- Train staff, student workers, or volunteers to use them in interviews.
- Capture stories in multiple formats, including written notes, short videos, and audio recordings.
- Store them in a shared space where all team members working on campaign communications can access them.
Next step
Select a few key questions and begin collecting stories. The sooner you create a framework, the sooner your campaign will build a library of voices that stay authentic to each storyteller while connecting to your vision.
Featured image credit: Adobe Firefly + Tom Osborne














