5 Proven Strategies to Rank Higher

Google Maps SEO is the process of optimizing your business listing to appear higher in Google Maps search results and the Local Pack—those three businesses that appear in a map box at the top of Google Search.

When someone searches for “coffee shop” or “dentist near me,” Google displays local results based on three main factors:

• Relevance — How well your listing matches what someone is searching for
• Distance — How close your business is to the searcher (or the location they specified)
• Prominence — How well-known and trusted your business is, based on reviews, citations, and online presence

The higher you rank, the more visibility you get. And visibility drives foot traffic, phone calls, and revenue.

This seems obvious, but you’d be surprised how many businesses skip this step or leave it to chance.

If you haven’t claimed your Google Business Profile, you have zero control over the information Google displays about your business. Anyone can suggest edits. Your hours might be wrong. Your phone number could be outdated.

Here’s how to claim your listing:

If you’re a service area business (SAB)—meaning you serve customers at their location rather than at your business address—you might be tempted to hide your address. Don’t.

Google’s algorithm heavily favors businesses that show their physical address in the city being searched. A plumber with an office in London will rank higher for “plumber London” than one who hides their address.

Here’s what to do:

1. Set your physical business address in your GBP
2. Select “I show my address to customers” (unless you truly operate from home and it’s a privacy concern)
3. Verify your map pin is placed at your exact location, not down the street or at a nearby landmark

If your pin is slightly off, manually adjust it in your dashboard.

Google actively prioritizes businesses that are open when someone searches. If it’s 8 PM and your competitor is open while you’re closed, they’ll rank higher.

Here’s what to do:

1. Set your regular business hours for every day of the week
2. Update special hours for holidays (Christmas, New Year’s, etc.)
3. If you’re open late or during peak times (lunch, dinner, weekends), make sure these hours are accurate

Also avoid labels like “hours might differ”. These appear when Google detects inconsistencies between your website, your GBP, and third-party data sources. Keep everything aligned.

An incomplete profile signals to Google that your business isn’t actively managed.

This means filling out:

• Business name
• Address
• Phone number (local area code, not toll-free)
• Website URL
• Business description (750 characters max)
• Attributes (e.g., “wheelchair accessible,” “outdoor seating”)
• Opening date
• Service areas (if applicable)

The more information Google has, the better it can match your business to relevant searches.

Your business description should be compelling, accurate, and include relevant keywords naturally.

Here’s a good example for a pizzeria in Canary Wharf:

“Authentic Neapolitan pizza in Canary Wharf. We’re a family-run Italian pizzeria serving wood-fired pizza made with imported Italian ingredients. Visit us for dine-in, takeaway, or delivery.”

Notice the natural inclusion of:

• “Neapolitan pizza”
• “Canary Wharf”
• “Italian pizzeria”
• “wood-fired pizza”

Avoid keyword stuffing your business name (e.g., “Joe’s Pizza | Best Pizza Canary Wharf | Wood Fired Pizza London”). This violates Google’s guidelines and can get you suspended.

Google offers a predefined list of services for most categories. For a pizzeria, you’ll want to include things like:

• Dine-in
• Takeout
• Delivery
• Catering
• Outdoor seating

Photos make your listing more appealing and serve as ranking signals. Google analyzes images to understand what you offer.

Upload at least 20-30 photos including:

• 5+ exterior shots (storefront, signage, parking)
• 5+ interior shots (seating, décor, atmosphere)
• 8-10 food/product photos (your best offerings)
• 2-3 team photos (humanizes your business)

Photos that match target keywords perform better. If you’re optimizing for “wood-fired pizza,” make sure you have photos of your wood-fired oven and pizzas coming out of it.

Also encourage customers to upload their own photos. A good idea would be to add QR codes on the table, on the menu, or on their bills to encourage customers to share photos (and reviews of course).

Your Google Business Profile has a Q&A section where anyone can ask questions and anyone can answer them (including competitors). Take control by seeding your own FAQs.

For example, for our pizzeria, we might add questions like:

• “Do you offer gluten-free pizza?”
• “Is there parking nearby?”
• “Do you deliver to Canary Wharf?”
• “What are your most popular pizzas?”
• “Do you take reservations?”

Answer each question thoroughly, and include keywords naturally. This helps Google understand what you offer and can appear in search results.

Google uses reviews as a trust signal. Businesses with more recent, positive reviews rank higher and convert better.

Reviews are massively important. Here’s what matters most:

• Consistency: 2-3 reviews per week beats 20 reviews in one week then nothing
• Recency: Fresh reviews signal ongoing customer satisfaction
• Quality: Detailed reviews with text outperform star-only ratings
• Rating: 4.5+ stars is the sweet spot

Here are some ideas on how to consistently get more reviews:

• Table tents and signage: Display QR codes at checkout, on tables, on receipts.
• Train your staff to ask for reviews: “If you enjoyed your meal, we’d really appreciate a Google review. Here’s a card with a QR code.”

If you have the budget and can afford it, offer incentives for leaving a review. For example, when I was in Granada, Spain, the restaurant I was dining at offered me free desserts in exchange for a Google review. In Istanbul, they offered me a free shot of raki. While in Singapore, a restaurant offered me 10% off the entire bill.

Reply within 24-48 hours with personal responses. Don’t use any templates.

For example, here’s a response from Lina Stores, an Italian restaurant:

And here’s how they responded to a poor review:

Note how they provided a way to contact the management and how the manager even signed off with her name. Great personal touch.

Your website directly influences how Google evaluates your local business. A well-optimized site reinforces your GBP and helps you rank in both Maps and organic results.

For your landing pages, you’ll want to have:

• Title tags with local keywords. For example: “Best Pizza in Canary Wharf | [Business Name] | Authentic Italian Pizzeria”
• H1 and H2 tags with location keywords. For example: H1: “Authentic Neapolitan Pizza in Canary Wharf” / H2: “Wood-Fired Pizza Made with Italian Ingredients”
• NAP matching your GBP exactly

Create individual pages for each major offering:

• /margherita-pizza
• /pepperoni-pizza
• /gluten-free-pizza
• /pizza-catering-canary-wharf

Each page should:

• Target a specific keyword
• Include the location
• Contain 400-800 words of unique content
• Include photos
• Link to your contact page

This signals to Google that you’re located where you say you are.

Your prominence on the wider web (citations, backlinks, media mentions) tells Google your business is established and trustworthy.

Citations are mentions of your business name, address, and phone number (NAP) on other websites.

Here’s where to list your business:

Critically: Your NAP must be identical everywhere. If your GBP says “123 Main Street,” don’t use “123 Main St” on Yelp. Even punctuation matters.

And even though local queries are undisrupted by AI Overviews for now, there’s no guarantee it’ll be the same forever.

Backlinks from local websites signal to Google that you’re prominent in your community.

A few ideas on how to build local backlinks:

• Join your local chamber of commerce or business association (they usually link to members)
• Sponsor local events, sports teams, or charities
• Partner with nearby complementary businesses and link to each other

Another way is to get featured on local news. Grand openings, milestones, or community involvement could be legitimate reasons to pitch your local newspaper on covering.

Otherwise, you’d want to think beyond just getting local publications to link to your homepage.

Having interesting data could entice local journalists to cover it. For example, a local driving school pulled data from the UK Driver and Vehicle Licensing Agency (DVLA) to find out which areas of the UK have the shortest wait times for driving tests, and which have the highest pass rates:

This was covered by many local newspapers:

We call this the Tabloid Technique.

Learn how to execute this strategy in the post below.

Local SEO isn’t set-it-and-forget-it. Ongoing management ensures you maintain and improve your rankings.

Google allows anyone to suggest edits to your profile. Competitors or pranksters can change your hours, add wrong information, or upload inappropriate photos.

Ranking higher on Google Maps isn’t a one-time task. It’s an ongoing process.

The businesses that dominate local search are the ones that:

1. Provide genuinely excellent products and services (this is foundational)
2. Actively manage their Google Business Profile
3. Consistently generate fresh reviews
4. Build their presence across the web through citations, backlinks, and expert lists
5. Optimize their website for local search

Start with the highest-impact tactics:

• Claim and optimize your GBP
• Get reviews consistently
• Build local citations
• Optimize your website landing page

The time investment is 10-15 hours upfront, then 3-5 hours per week for ongoing management. But the payoff is worth it.

And remember: good SEO is just good marketing. Build a great business, serve your customers well, and the rankings will follow.