Too many nonprofits mistake activity for impact. They send newsletters, host events, and log donor details, yet contributions stagnate. The problem isn’t effort; it’s ineffective donor management.
I’ve seen teams juggling scattered spreadsheets, fundraisers relying on guesswork instead of donor insights, and leaders struggling to connect engagement efforts to actual fundraising outcomes. In a sector where donor expectations are high and competition for contributions is fierce, outdated management methods can hinder your progress and cost you lasting donor relationships.
That’s why I took a closer look at the best donor management software available today. I analyzed G2 reviews, compared top-rated platforms, and examined real feedback from nonprofit teams using these tools to deepen relationships and increase giving.
Whether you’re looking for automated donor journeys, AI-powered insights, or a platform that centralizes communication and reporting, this guide will help you find the right fit for building a stronger, more engaged donor community.
7 best donor management software: My picks for 2026
- Givebutter: Best for all-in-one fundraising events
Combines donation pages, events, and peer-to-peer fundraising with modern, supporter-friendly workflows. - Donorbox: Best for fast, frictionless online giving
Helps nonprofits launch donation pages, recurring gifts, and fundraising campaigns without heavy setup. - Raiser’s Edge NXT: Best for enterprise-level donor management
Offers robust donor profiles, advanced analytics, and automation for large, complex nonprofits. - Bonterra: Best for social impact organizations
Delivers case management, fundraising, and supporter engagement tools within one ecosystem. - Bloomerang: Best for improving donor retention
Provides engagement scoring, giving insights, and communication tools to strengthen long-term supporter relationships. - Zeffy: Best for fee-free fundraising
Eliminates platform fees entirely, enabling nonprofits to keep 100% of donations. - DonorPerfect: Best for customizable donor workflows
Offers flexible data management, automation rules, and integrations to match unique fundraising processes.
According to G2’s Fall 2025 Grid Reports, these donor management tools lead their category. Pricing is available on request.
My 7 best donor management software picks for 2026
While testing and comparing today’s leading donor management tools, one thing became obvious: these platforms fundamentally transform how non-profits build relationships, fundraise, and scale donor engagement.
According to market research, the global donor management software market is projected to grow $5.2 billion by 2035.
The right donor management software enables structured, repeatable, and measurable stewardship, whether it involves analyzing donor touchpoints, delivering personalized engagement paths, or reinforcing best-practice fundraising behaviors.
That’s crucial for growing nonprofits that need consistent onboarding of new donors, fundraisers who want clearer insight into donor health, and leadership that relies on data (not instinct) to drive giving strategy.
If you’re looking for a platform that helps streamline real-time donor engagement, accelerate donor retention, or convert every interaction into actionable insights, these donor management tools stood out for their intelligence, usability, and impact on fundraising performance.
How did I find and evaluate the best donor management software?
To identify the top donor management platforms, I analyzed real user reviews on G2 to understand how these tools support core fundraising workflows — from donor profiling and engagement tracking to campaign management, reporting, and stewardship automation.
I also used AI to synthesize insights from user feedback and G2 Grid® Reports, comparing ease of use, donor data accuracy, automation depth, analytics quality, integration strength, and overall customer satisfaction. This guide includes screenshots from vendor G2 pages, showing how these platforms look in action and how fundraisers interact with them day to day.
I curated this list to help nonprofit leaders, development teams, and fundraising managers choose the right donor management software to improve donor retention, strengthen relationships, and scale consistent, data-driven stewardship — whether you’re building your fundraising infrastructure from the ground up or optimizing an established donor engagement strategy.
What makes the best donor management software worth it: My opinion
When evaluating the best donor management platforms, I focused on features that could help nonprofits build a predictable and scalable giving pipeline.
- Centralized donor profiles and history: Top tools provide a comprehensive view of every donor’s profile and history. I looked for platforms that track donation history, communication logs, engagement patterns, event participation, and giving capacity. The best donor management software ensures teams can tailor outreach, whether nurturing first-time donors or stewarding major gift prospects.
- Automation and engagement intelligence: A great donor tool should reveal who to reach out to, when, and with what message. I prioritized platforms with segmentation, engagement scoring, behavior tracking, and automated reminders. This helps nonprofits identify at-risk donors, spot upgrade opportunities, and personalize appeals at scale.
- Collaboration and stewardship alignment: Donor stewardship should never be scattered across spreadsheets or email threads. I focused on software that simplifies team collaboration with shared donor notes, task assignments, communication timelines, and workflow templates. Leading platforms give fundraisers and leadership a shared view of progress toward stewardship goals.
- AI-powered insights and predictive fundraising: Manual donor research eats up hours. I favored tools that use AI to provide predictions, recommend outreach actions, score donor likelihood, and automate the drafting of personalized messages. These capabilities help teams focus their time on meaningful relationship-building rather than administrative tasks.
- Customization and branding: The best donor management software lets nonprofits customize acknowledgment templates, donor journeys, reporting dashboards, and fundraising campaigns. Whether tailoring stewardship plans or creating branded donor experiences, top platforms reinforce a cohesive and mission-aligned fundraising strategy.
- Manage donor information and donation history
- Include options to communicate with donors on multiple channels
- Deliver value proposition management functionality
- Allow users to create workflows that facilitate donors’ contributions
- Provide acknowledgment letters and tax receipts
- Analyze donor activity and contributions to the organization
This data was pulled from G2 in 2025. Some reviews have been edited for clarity.
1. Givebutter: Best for all-in-one fundraising events
Givebutter is an all-in-one fundraising platform designed to help nonprofits manage donations, events, auctions, and donor communication in one place.
From what I’ve seen across G2 reviews, organizations appreciate how it centralizes their fundraising operations and reduces the need for multiple tools.
One feature that appears prominently in G2 discussions is campaign management, mentioned by about 62.9% of all users. I’ve noticed that many nonprofits rely on this capability to plan and organize fundraising initiatives, set clear goals, and track progress in real time.
Upon examining broader review trends, several strengths emerge repeatedly. A commonly appreciated element is Givebutter’s easy-to-use interface, which reviewers say makes daily tasks quicker and more manageable.
I’ve also seen users praise the platform’s all-in-one functionality, noting that being able to run donations, events, and auctions in one system reduces administrative work. The payment integrations, including Stripe, receive positive mentions for their smoothness and reliability.
Another area that reviewers frequently highlight is the customizable donation pages and analytics dashboard, which help nonprofits present professional campaigns and monitor performance. I’ve come across consistent praise for Givebutter’s responsive customer support, with many noting they receive fast, effective help.
Reviewers also like the platform’s low fees, which allow their organizations to keep more of the funds they raise. Time-saving features such as automated tax letters and donor tracking are also often mentioned for reducing manual effort.
That said, some G2 reviewers note that the event management and crowdfunding features can feel limited. Smaller nonprofits or community groups with simpler needs generally find the features sufficient and easy to manage.
Feedback also notes that the onboarding and setup experience could have more guided support. While this can slow down adoption for new teams without dedicated event coordinators, organizations with experienced event or fundraising staff tend to benefit from the platform’s flexibility once it is configured.
Based on the G2 feedback I’ve reviewed, Givebutter is valued for its simplicity, affordability, and all-in-one approach.
What I like about Givebutter:
- I appreciate how the platform consolidates donations, events, auctions, and communication into one system, and G2 reviewers also note that this all-in-one setup reduces the need to juggle multiple tools.
- The customizable donation pages and clean interface stand out to me because they make campaigns look more polished; G2 users also mention that the analytics dashboard makes it easy to monitor performance.
What G2 users like about Givebutter:
“We use the free version of Givebutter, which helps save a lot of costs for our non-profit. We can easily create campaigns to raise funds for a wide range of events. The form creation process is simple, and we can track all sales through the Transactions page. We even make use of the free “text to donate” feature instead of generating new QR codes for everything. Lastly, we love the ticketing system, which allows us to sell event tickets and check guests in through an iPad or laptop as they arrive at our events.”
– Givebutter Review, Tyler G.
What I dislike about Givebutter:
- Event management and crowdfunding tools can feel somewhat limited, which works well for smaller nonprofits but may feel limiting for more complex campaigns, according to G2 users.
- Onboarding could use more guided support; teams with experienced staff navigate it smoothly, but newer users might need extra time to get up to speed.
What G2 users dislike about Givebutter:
“Importing contacts from other platforms seemed to be more time-consuming than expected, as did emailing specific people in a group; it didn’t seem to add everyone correctly. Overall, just minor issues.”
– Givebutter Review, Anna M.
2. Donorbox: Best for fast, frictionless online giving
Donorbox is a donor management and fundraising platform built to help nonprofits maximize donations, streamline donor relationships, and run professional fundraising campaigns.
From what I’ve seen across G2 reviews, nonprofits value its ease of use, clean donation experience, and strong donor-tracking capabilities. It’s widely adopted, with over 100K nonprofits relying on it for efficient fundraising.
One of the most frequently discussed features in G2 reviews is Donor Profiles, mentioned by about 73.3% of all users. A consistent theme I’ve noticed is that nonprofits depend heavily on these detailed profiles to store contact information, giving history, and past interactions.
When examining the positive trends in G2 feedback, several key capabilities stand out. A commonly appreciated element is the simple setup and user-friendly interface, which reviewers say works well for nonprofits of any size. I’ve also noticed a lot of praise for the smooth donation experience, with users mentioning that it helps boost donor completion rates.
According to feedback I gathered from G2 users, integrations, including Salesforce connectivity, are another strong point. Reviewers mention that these integrations make donor tracking more efficient.
Automatic tax receipts and thank-you emails also receive positive mentions, as they help teams save time on routine tasks. I’ve come across several reviewers who value the clear dashboards and reporting tools, which they say simplify campaign and donation management. Embeddable donation forms and pop-ups are also frequently highlighted for improving website engagement.
Some users point out that advanced features and integrations are locked behind paid plans, which can be limiting for lean development teams that rely on lightweight tools. Dedicated fundraising development teams, however, often find that the investment is justified by the platform’s ability to centralize donor data and automate reporting.
There’s also feedback around the donor management interface, which some fundraisers find complex when searching for or managing individual donations. Still, organizations with structured donor management workflows generally report that the platform’s core tools effectively streamline giving, reporting, and campaign tracking.
Overall, Donorbox is appreciated for its simplicity, robust donor profiles, seamless giving experience, and integrations.
What I like about Donorbox:
- I really like how complete the Donor Profiles feel, having donor history, contact details, and engagement all in one place. G2 users also mention that this consolidated view helps them personalize outreach and strengthen donor connections.
- The smooth donation experience stands out to me because it seems to reduce friction for donors; G2 reviewers also say this simplicity boosts completion rates and makes fundraising more efficient.
What G2 users like about Donorbox:
“I like how Donorbox is very easy to use and lets me include features like a detailed description, making it user-friendly and accessible for my needs. Additionally, I find the analytics features very helpful, especially the ability to see how many people have viewed the page. This insight is incredibly valuable for tracking engagement and understanding the reach of my fundraising efforts.”
– Donorbox Review, Jacob K.
What I dislike about Donorbox:
- Some advanced features and integrations are available only in paid plans, which work well for dedicated fundraising teams but can feel limiting for smaller or lean teams, as G2 users have observed.
- The donor management interface can take some time to get used to when searching for specific donations, although organizations with structured workflows typically find it manageable.
What G2 users dislike about Donorbox:
“The only downside I’ve encountered is that a few donors have had issues with their credit cards being flagged by their banks as potential fraud when trying to donate. While this isn’t common, it has caused some inconvenience for them.”
– Donorbox Review, Kevin M.
Empower your team to run smarter campaigns and raise more with the best fundraising software.
3. Raiser’s Edge NXT: Best for enterprise-level donor management
Raiser’s Edge NXT is a cloud-based donor management platform built specifically for nonprofits that need to manage constituents, streamline fundraising, and gain insight across the entire donor lifecycle.
Based on the G2 feedback I’ve reviewed, many nonprofits adopt it for its depth, structure, and nonprofit-focused capabilities.
One feature that stands out strongly in G2 discussions is the online donation portal, mentioned by about 83.4% of users. I’ve noticed that reviewers consistently highlight how this feature enables organizations to accept donations through their website, social channels, and mobile devices.
When examining what reviewers appreciate most, several themes recur across feedback. A commonly praised feature is the user-friendly, intuitive interface, which many say makes navigating donor records and campaign details straightforward.
I’ve also come across a lot of recognition for its specialization in nonprofit fundraising, with users noting that the tool feels purpose-built for their workflows. Another capability that appears often in reviews is its strong data management and reporting features, which help organizations track donors, segment audiences, and analyze campaign performance.
Reviewers also point to the platform’s flexibility and breadth of features for managing donors and campaigns. Integration with tools like Outlook is mentioned as helpful for collaboration and communication.
I’ve seen multiple reviewers highlight the active support community and responsive customer service, which they say makes resolving issues easier. Many users also appreciate the ability to run multiple processes simultaneously and the ease to training new team members on the system.
Some reviewers note that certain features are missing in the web view, which can slow down new users who rely exclusively on the online interface. Fundraising and advancement teams managing complex donor databases often find that switching to the older database view resolves these gaps and enables advanced functionality.
Feedback also highlights limited integrations and custom reporting options, which may pose challenges for organizations with specialized tech stacks or complex analytics needs. That said, larger nonprofits with dedicated IT or database teams often leverage the platform’s core CRM and donor management tools effectively, with advanced features available through optional add-ons..
Overall, Raiser’s Edge NXT is valued for its intuitive interface, nonprofit-focused design, and robust data capabilities.
What I like about Raiser’s Edge NXT:
- I really like how flexible the Online Donation Portal is. G2 reviewers also say that this convenience helps them reach more donors and boost completion rates.
- The platform’s intuitive interface and strong data management tools stand out to me; G2 users often mention how easy it is to navigate donor records, segment supporters, and analyze campaign performance.
What G2 users like about Raiser’s Edge NXT:
“I appreciate that Raiser’s Edge can track multiple aspects of our constituents. As a private high school, we have current students, alumnae, their parents, and donors who are not necessarily affiliated with these groups. We can track alumni school information, allowing us to drill down to specific years for current parents or alumnae. Tracking organizations separately from individuals is also key, as it lets us monitor our corporate sponsors and other groups.”
– Raiser’s Edge NXT Review, Miki M.
What I dislike about Raiser’s Edge NXT:
- Some features are limited in the web view, which can slow down smaller teams or new users, though larger organizations with dedicated database support navigate this well.
- Integrations and custom reporting options are somewhat limited, which may be a challenge for specialized tech stacks, but teams with IT resources can still leverage the core CRM effectively.
What G2 users dislike about Raiser’s Edge NXT:
“There often seems to be a lack of consideration when changes are implemented. It feels like the people on the front line, who know best what they use most, are not being consulted.”
– Raiser’s Edge NXT Review, Laurie C.
Explore the top nonprofit CRMs on G2 and start managing your contacts, communications, and engagement lifecycles from one organized system.
4. Bonterra Network for Good: Best for social impact organizations
Bonterra Network for Good is an all-in-one donor management platform designed for small and growing nonprofits that want to simplify fundraising, manage supporters, and run multi-channel campaigns within a single system.
Based on the G2 reviews I’ve gone through, many users value it for its beginner-friendly feel and comprehensive toolkit.
A feature that frequently appears in reviewer feedback is peer-to-peer fundraising, mentioned by about 44% reviewers. I’ve noticed that nonprofits appreciate how this capability allows supporters to launch their own social fundraising pages and share them across social media.
Upon examining what users tend to praise, several strengths emerge repeatedly. A consistent theme in G2 reviews is the easy-to-use and intuitive interface, which many nonprofits say helps their teams get started quickly.
I’ve also seen strong appreciation for the platform’s donor management and tracking, with users mentioning how simple it is to maintain donor histories and engagement records. The customer support and onboarding experience is another highlight; reviewers often describe the team as attentive, supportive, and knowledgeable.
Many nonprofits also emphasize the value of integrated fundraising, event, and auction management in a single platform, thereby reducing the need to juggle multiple tools. Multi-channel outreach tools — email, text, and direct mail — also receive positive mentions, helping organizations stay connected with donors in the ways they prefer.
I’ve come across several reviews that praise the templates for receipts and thank-you letters, saying they help save time and maintain professionalism. Users also appreciate the steady flow of platform improvements, including continuous updates and learning resources such as live training, articles, and videos.
Some users report that reporting functionality is limited, often requiring data exports to Excel for deeper analysis. This can be challenging for organizations managing multi-location programs or large donor datasets. That said, development teams, event coordinators, and donor management staff in smaller nonprofits often find the platform’s reporting tools sufficient for standard tracking and analysis.
Reviewers also note that features such as event setup, auctions, or linking household donations can be cumbersome. Even so, teams focused on routine event management and donor communications generally find that the platform’s core tools adequately support standard operations without major issues.
Overall, Bonterra Network for Good is valued for its simplicity, strong support, and well-rounded functionality.
What I like about Bonterra Network for Good:
- I really like how approachable and beginner-friendly the platform feels, and G2 reviewers also highlight how simple it is to track donor histories and manage supporter engagement.
- The built-in peer-to-peer tools stand out to me. G2 users also mention that this community-driven approach boosts visibility and fundraising results.
What G2 users like about Bonterra Network for Good:
“Working with Bonterra Network for Good is incredibly easy. I’m able to input donor contact information, track donations, and monitor giving habits without needing to click too many times or navigate through clutter. It’s intuitive and shows me everything I need to know in one place. I was also very pleased with the simple onboarding and coaching I received from their team. I can’t imagine going back to other tools.”
– Bonterra Network for Good Review, Luke A.
What I dislike about Bonterra Network for Good:
- Reporting can be limited, often requiring exports for deeper analysis, which works fine for smaller nonprofits but can feel limited for organizations managing multi-location programs.
- Some features, such as event setup or linking household donations, can be a bit cumbersome; however, teams focused on standard donor communications and routine events generally navigate them without much trouble.
What G2 users dislike about Bonterra Network for Good:
“One of our biggest cons is the price tag. We are a small nonprofit, and every penny spent needs to be for a good reason. It was an expensive decision for us, but we have appreciated all the tools and benefits.”
– Bonterra Network for Good Review, Misty M.
5. Bloomerang: Best for improving donor retention
Bloomerang CRM is a donor management platform designed to help nonprofits strengthen donor relationships and build smarter fundraising strategies.
From what I’ve seen across G2 reviews, organizations often choose it for its simplicity, clarity, and focus on relationship-building.
A feature that appears frequently in user feedback is event planning, mentioned by about 62% reviewers. It’s clear that many users find value in its ticketing, registration, and attendance-tracking capabilities.
I’ve noticed that reviewers appreciate being able to manage events within the same system they use for donor data, even though it’s not the most widely discussed feature compared to recurring donations or online giving tools. This suggests that event management is useful but not the central focus for most Bloomerang users.
When examining the positive patterns in G2 feedback, several strengths consistently emerge. A commonly acknowledged advantage is the intuitive and easy-to-use interface, which reviewers say helps reduce onboarding time and daily friction.
I’ve also seen repeated praise for Bloomerang’s reporting and dashboard tools, with users mentioning that the visual clarity helps them track donor activity and campaign performance more effectively.
Across multiple reviews, nonprofits highlight the value of Bloomerang’s integrations, noting that they connect seamlessly with other platforms they already rely on. Users also appreciate how the system simplifies donor management and interaction tracking, making it easier to keep a full picture of supporter relationships.
I’ve come across several mentions of how effortless it is to create email appeals and newsletters, with teams saying this helps them stay consistent with outreach. The platform’s volunteer and communication management features also receive positive feedback for helping organizations keep all engagement efforts in one place.
Some reviewers mention limited customization and reporting flexibility, which can be limiting for growing nonprofits or teams managing multiple campaigns that need detailed segmentation or highly tailored reports. Smaller fundraising teams or organizations running fewer campaigns, however, generally find that Bloomerang’s core donor management, engagement tracking, and intuitive interface support day-to-day operations effectively.
Feedback also points to areas such as move management, email tools, and donor connections being less robust. Still, small to mid-sized fundraising teams often appreciate that the platform streamlines essential fundraising workflows without overwhelming users.
All in all, Bloomerang CRM is valued for its usability, strong support, and solid donor management capabilities.
What I like about Bloomerang:
- I really like how clean and intuitive the interface feels; to makes onboarding and day-to-day work much easier, and G2 users also highlight that the dashboards and reports give them clear visibility into donor activity.
- The built-in communication and event tools stand out to me because they help keep outreach, registration, and donor interaction all in one place; G2 reviewers also mention that this simplifies relationship-building and reduces the need for extra platforms.
What G2 users like about Bloomerang:
“I have been a Bloomerang user for many years, and I love the intuitive user interface, which makes it so easy to track donors and pull reports. I also love that the Bloomerang team is always adding new features – I can’t keep up with all the new things that are continually being added!”
– Bloomerang Review, Gail R.
What I dislike about Bloomerang:
- Customization and reporting flexibility can feel limited, which works well for smaller teams but might be limiting for nonprofits managing multiple campaigns, according to G2 users.
- Some features, like move management and advanced donor connection, aren’t as robust, which tends to be fine for small to mid-sized teams but could feel limiting for larger organizations.
What G2 users dislike about Bloomerang:
“I do not like that you can’t copy and paste certain images into the email communication. We have had to create something through Canva and then upload it as a picture to be able to include certain characters.”
– Bloomerang Review, Megan S.
6. Zeffy: Best for fee-free fundraising
Zeffy is a fee-free donor management and fundraising platform built exclusively for nonprofits.
From the G2 reviews I’ve analyzed, it’s clear that organizations choose Zeffy primarily because it allows them to collect 100% of donations, with no transaction fees and no hidden platform costs.
According to G2 data, it also ranks #1 in the “Easiest to Use” software category, which aligns with what many reviewers highlight about its simplicity and beginner-friendly experience.
A feature that attracts significant user attention is Zeffy’s 100% fee-free fundraising model. I’ve seen countless reviewers emphasize the importance to retaining every dollar donated, especially for smaller organizations with limited budgets. This fee-free structure appears to be a key differentiator and a major reason many nonprofits choose to switch to or remain with Zeffy.
Examining broader trends across reviews, one aspect that is commonly appreciated is the intuitive experience for both staff and donors. Many nonprofits claim that onboarding takes very little time, and day-to-day tasks, such as creating campaigns or managing donors, feel straightforward.
I’ve also noticed how often reviewers praise Zeffy’s donor management and CRM features, mentioning they get a clear, organized view of donor interactions and campaign performance.
Customer experience is another strength highlighted in multiple reviews. Many users mention the strong customer support, describing responses as quick, personal, and genuinely helpful.
I’ve come across several mentions of Zeffy’s versatility as well, its ability to support events, memberships, online stores, and auctions makes it a useful all-in-one tool for nonprofits with varied needs.
Across feedback, reviewers also appreciate the real-time reporting and analytics, which help them monitor campaigns and make informed decisions without needing external tools. For branding-focused organizations, the ability to customize forms and pages to match their look and feel is frequently cited as a key advantage.
Some G2 reviewers mention that niche campaign setups can require workarounds. This tends to affect nonprofits running multi-channel fundraising campaigns or hybrid events. Still, teams focused on single-event fundraising or straightforward campaigns generally find Zeffy’s tools intuitive and easy to use.
Feedback also highlights that the backend interface for shops or events can be tricky, particularly for administrative staff with limited technical experience. Organizations with dedicated event or tech support teams, however, often manage these challenges effectively and benefit from Zeffy’s overall functionality for fundraising and event management.
Overall, Zeffy is widely valued for its simplicity, exceptional cost-saving model, and supportive user experience.
What I like about Zeffy:
- I really like how the 100% fee-free model alleviates financial pressure for nonprofits, and G2 reviewers also cite this as one of the biggest reasons they choose and stick with Zeffy.
- The overall simplicity stands out to me; G2 users consistently mention how quick the onboarding is and how easy it is to navigate the CRM features.
What G2 users like about Zeffy:
“I really appreciate the fee-free model that puts the donor in charge of whether or how much they want to cover in terms of general fees for each donation, but above this, I find it to be a truly flexible and superior model for accepting donations of so many types compared to other platforms I’ve used.”
– Zeffy Review, Rosie L.
What I dislike about Zeffy:
- Niche, multi-channel campaigns or hybrid events can require workarounds, which work well for nonprofits with tech-savvy staff but may be slower for smaller teams.
- The backend for shops or events can feel a bit tricky for less technical users, though organizations with dedicated support tend to navigate it smoothly, according to G2 users.
What G2 users dislike about Zeffy:
“The platform apps, such as Zeffy Tap to Pay, are only optimized for Apple. It has been said that Android will come out in November, which I sure hope so, because putting in cards manually is inefficient.”
– Zeffy Review, Kat P.
7. DonorPerfect: Best for customizable donor workflows
DonorPerfect is a comprehensive donor management platform built to help nonprofits track supporters, manage contacts, automate workflows, and analyze fundraising performance.
After reviewing a wide range of G2 feedback, it’s clear that many organizations rely on it as their central system for day-to-day donor operations.
One capability that stands out in the reviews is DonorPerfect’s email marketing feature. About 35.1% of G2 users call it out specifically, indicating that roughly one-third of users engage with or value this functionality.
From what I’ve seen, nonprofits appreciate the ability to build and send targeted mass emails using templates, personalization tags, and bulk sending tools. Reviewers also mention how helpful it is that engagement metrics, such as open and click-through rates, sync directly with donor profiles, making it easier to maintain consistent communication and measure campaign effectiveness.
Looking across user praise, several strengths show up repeatedly. Many reviewers describe DonorPerfect as easy to use, especially when entering or updating donor data. I frequently see G2 users highlight the strong customer support, often noting that the chat team is quick, friendly, and knowledgeable.
Another commonly appreciated element is the platform’s robust donor profiles and tracking, which help nonprofits maintain detailed records of donor interactions and contributions.
Several reviewers also highlight the value of the reporting and report builder tools for analyzing fundraising results. I’ve also noticed an appreciation for the variety of educational resources — webinars, articles, and learning materials help users become more comfortable with the system.
On top of that, integrations with tools like Constant Contact and QuickBooks are mentioned often, especially by teams looking to streamline communications and financial workflows. Several users also highlight DonorPerfect’s support for relationship management and moves management, which helps them nurture donor engagement more strategically.
A recurring theme in reviews is the older interface, which can slow down volunteers unfamiliar with legacy software design. Nonprofits with dedicated administrative staff often find that the existing structure supports specific donor requests, which becomes increasingly helpful as the organization scales.
Users also note that creating forms and online donation processes can be challenging for newer audiences. However, fundraising teams focused on specific causes generally appreciate DonorPerfect’s robust donor database and recurring gift management, because these features streamline tracking, reporting, and recurring giving, saving time for teams managing high-volume or repeat donors.
DonorPerfect earns consistent praise for its usability, support, and robust donor-tracking capabilities.
What I like about DonorPerfect:
- I really like how strong the email marketing tools are.G2 users also mention how useful it is that engagement data syncs directly into donor profiles.
- The platform’s ease of use stands out to me. I’ve seen G2 reviewers echo this sentiment, especially praising the responsive and knowledgeable support team.
What G2 users like about DonorPerfect:
“The onboarding process has gone as smoothly as one would hope so far. I also reached out for help via the online chat and was very happy with the quick response time and the person’s knowledge. They quickly resolved my issue. That experience was more helpful than our old company had been in all 30 years combined. I also like all the different ways you can learn to do things in DP. It’s very helpful.”
– DonorPerfect Review, Amanda S.
What I dislike about DonorPerfect:
- The older interface can feel slow for volunteers or newer users, though nonprofits with dedicated admin staff tend to navigate it more smoothly, as G2 users note.
- Creating forms and donation processes can be tricky for first-time users, but teams managing recurring gifts or high-volume donors generally find the platform’s structure very effective.
What G2 users dislike about DonorPerfect:
“I don’t love that there are limitations to the drag-and-drop forms. I also don’t like that our recurring donors can’t update their credit cards themselves. We have to call and follow up, which uses valuable staff time.”
– DonorPerfect Review, Rachel F.
Donor management software: Frequently asked questions (FAQs)
Q. What is the best donor management software for small nonprofits?
Network for Good is the best fit for small to mid-size nonprofits, offering an easy-to-use donor CRM, fundraising tools, and coaching support designed for growing teams with limited resources.
Q. Which platform is best for online donations?
Donorbox is the leading choice for quick, seamless online donations. It helps nonprofits launch donation pages, recurring giving options, and fundraising campaigns with minimal setup and technical complexity.
Q. What software is best for improving donor retention?
Bloomerang stands out for retention-focused features, including engagement scoring, giving insights, and communication tools that help nonprofits build stronger, long-lasting donor relationships.
Q. Which donor management system is ideal for enterprise-level nonprofits?
Raiser’s Edge NXT is the top enterprise solution, delivering robust donor profiles, advanced analytics, and automation built to support large nonprofits with complex fundraising operations.
Q. What tool offers the most customizable donor workflows?
DonorPerfect offers flexible data management, automation rules, and integrations that enable nonprofits to tailor workflows to their specific fundraising processes.
Q. Is there donor management software that is free to use?
Zeffy is the strongest free option because it eliminates all platform fees, allowing nonprofits to keep 100% of donations without compromising on core fundraising features.
Q. What donor management software works best for nonprofits of all sizes?
Givebutter is a versatile choice for nonprofits seeking a single platform for donation pages, events, and peer-to-peer fundraising, making it suitable for organizations ranging from small teams to large programs.
Meaningful connections = better fundraising
When nonprofit teams juggle spreadsheets, scattered notes, and disconnected tools, important donor insights slip through the cracks. And in a fundraising landscape where every interaction matters, missing context can cost you long-term support.
A robust donor management platform enables you to transition from reactive fundraising to intentional stewardship. It centralizes donor histories, highlights engagement opportunities, and gives you the clarity to personalize outreach at the right moment.
Choose software that matches your organization’s workflows, scale, and fundraising strategy and watch donor retention, campaign performance, and supporter satisfaction improve.
Coordinate schedules, track hours, and keep volunteers motivated and engaged with the best volunteer management software.
